Choose a word from the box to complete each sentence. Some words may be used more than once.

Date: 2015-10-07; view: 678.

Find a synonym in the box for each underlined word or phrase.

Express the following in one word.

Answer the following questions.

Follow-up

1. What are the basic maxims of politeness?

2. What makes a good listener?

3. What are the most important indi­cators of a good listener?

4. Do you agree that paralinguistic features (body language, gesture, eye contact, facial expression, etc.) are very important in real communication?

1. lacking information or knowledge

1. lack of confidence
2. lack of willingness
3. feel sorry about something that has happened
4. say sorry
5. make someone do something that they do not want to do
6. tell someone about a feeling, opinion, etc. / show a feeling on your face or give information by your behaviour

1. There's nothing tobe sorry about. You haven't done anything wrong.
2. Go and say sorry to your mother, Andrew.
3. She showed a complete lack of interest in her own baby.
4. Facial expression and gesture are almost as important as language for expressing meaning.
5. You should have seen the look on his face when I told him I was leaving.

1. That was an awful thing to say – I think you should ___.
2. I always find it hard to ___ my feelings.
3. You need patience and ___ to be a good teacher.
4. I must ___ for my son's behaviour – he isn't usually this moody.
5. Do you want my ___? I think you're taking a terrible risk.
6. Mr Johnson thinks it's too risky, and I tend to ___ with him.
7. She pretended she wasn't excited but the ___ on her face gave her away.
8. She could be very good at this work, but she lacks ___.