Business Etiquette: Greetings

Date: 2015-10-07; view: 644.

Read the text below and answer the questions on the text.

Standard business etiquette establishes generally agreed-upon principles for greetings.

Business etiquette for greetings dictates that people stand up when being introduced. If there is some reason that you can't stand up to greet a business associate, apologize and explain why. Smile, make eye contact and introduce yourself. Don't assume that someone else will take charge of the introductions. Most business greetings include a simple, firm handshake. Pay attention to names, and always introduce the “less important” person to the “more important person.” Business etiquette dictates that clients should be considered the “more important person,” even more so than the boss. Avoid using people's first names unless you're invited to do so.

It's still appropriate to research the cultural expectations for business when working with clients from other countries. For example, French business greetings are formal, and you are expected to remain standing until told where to sit. In Japan, bowing is considered an appropriate greeting form, although foreigners may be permitted to substitute a nod of the head.

Hugs and kisses are not considered proper business etiquette for greetings. (http://smallbusiness.chron.com/business-etiquette-greetings-2897.html)

Questions:

1. What does business etiquette for greetings dictate?

2. Do most business greetings include a simple, firm handshake?

3. Should we always introduce the “less important” person to the “more important person or it does not matter?

4. Is it still appropriate to research the cultural expectations for business when working with clients from other countries?

5. Can you explain why hugs and kisses are not considered proper business etiquette for greetings?

1.1.6. Summarize the text ‘Business Etiquette: Greetings' and present your summary to the class.