Communication skills

Date: 2015-10-07; view: 881.

B. Supply your abstract with the slides and make a 3-minute Power Point presentation.

Presenting information

1.5.2. A. Think about economic goods and services, different kinds of resources and the importance of scarcity. Write a 100-word abstract to cover the contents of the text “Economic Activity”. Arrange the abstract with the topic sentence, several developers and a restatement. Use the following helpful phrases:

Topic sentence:

Developers:

Restatement:

C. Comment on the presentations made by the students. Make use of the following word combinations:

What to say and how to behave: Introducing people

1.5.3. Task 1. Read and memorize the following formulas of etiquette.

Different countries have different ideas about what good behaviour and good manners are. It's really important to learn a little about what to do and what not to do in a foreign country.

You should remember a few useful rules of introduction:

ö men are usually introduced to women;

ö young people to older ones;

ö old friends to newcomers;

ö a young girl to a married woman.

Socially women are never presented to a man unless he is a member of the Royal family or he is the Head of State.

The simplest form of introduction is the pronouncing of the two names:

The more formal forms of introduction are:

Man to man (Man to woman)

“Mr. Brown (Miss Stanley), may I introduce Mr. Smith?”

“Mr. Brown (Miss Stanley), I'd like you to meet Mr. Smith.”

The most formal form of introduction is:

“Mr. Brown (Miss Stanley), may I present Mr. White?”
(… allow me to present …)

The conversational forms of introduction are:

“Mr. Brown, have you met Mr. Smith?”

“Mr. Brown, do you know Mr. Smith?”

Usually when introducing you say something like: “Mrs. Hewitt, may I introduce Mr. Archer?” Then you turn to Mr. Archer and simply say: “Mrs. Hewitt.” That is all that is necessary, but you may add: “Mr. Archer has just returned from London.” You may provide some other bit of information to give the introduced people a chance to start a conversation.

When you are introduced to people you may say: “How do you do?”, “I am glad to meet you”, “Happy to meet you”, “Pleased to meet you”, “Hello”. Moreover, it's very polite to mention the name of the person introduced: “I am very glad to meet you, Mr. Taylor.” If you don't remember the name you may simply ask “What was your name, please?” or “Could you kindly repeat (give) your name?”

Men always stand when introduced, whereas ladies may remain seated as a rule.

Mind that handshaking is rather rare in Britain and the USA but it's the correct thing to do on the Continent. When an Englishman passes a friend in the street he usually only touches his hat. An Englishman doesn't shake hands when he stops to talk. Remember: the British occasionally shake hands especially when they are formally introduced. They don't shake hands with people they see often, as a rule they just smile and say: “Good morning”, “Good afternoon”, “Good evening” in formal situations and “Hallo” in semi-formal and informal style. But note that “Good day” is not used nowadays, either as a greeting or when leaving someone.

Task 2. You (Student A) are a student on an exchange visit to a university in Student B's country. He/she greets you and asks polite questions. Be ready to introduce yourself.

Task 3. A VIP from another country has arrived for a meeting with your CEO. You have not met him/her before. You have to greet him/her. Work in a team. Practise introducing each other. Make a polite conversation before the CEO arrives. For example:

How are you enjoying your stay?

Where are you staying?

What are you planning to do during your visit?

How do you find the weather here?

Task 4. You leave for an exchange visit to the US. Practise leave-taking. Work in a team.

Task 5. Decide whether the response to each greeting is appropriate (A) or inappropriate (I). Why?