Fill in the blanks with the following words.

Date: 2015-10-07; view: 469.

UNIT 2. Communication model.

Cluster Chain

Probability Chain

Gossip Chain

Single Strand(thread) Chain.

Feedback

Diagonal communication

Horizontal communication

Upward communication

Downward communication

Multidirectional communication communication paradigm

Communication barrier

Unidirectional communication

Written media

Internal communication.

“Grapevine” communication

The role of written communication in modern business.

· interact · constant · component · communication · environment · examine

1. Communication is a system of _________ parts that can be studied.

2. Models are one way to _________ the different parts of the communication process.

3. The parts _________ with each other and are dependent on each other.

4. They are also subject to the _________ within which they exist.

5. Cultures, individuals and languages are in _________ state of flux (change, fluctuation) – they evolve.

6. The _________ process starts with communicators.

Communicators:

Effective communication is not possible without:

a) shared field of experience; communicators must share common symbols for effective communication to take place.

b) communication will be effected by the participants' background areas.

Background: emotional and physical state; communication skills, self concept; gender; culture; expectations; attitudes; memory.

Communication takes place within a context. Context – the physical setting, the relationship details, the culture within which an exchange takes place along with particular situation all influence the way the message is interpreted.

Communicators both send and receive messages. Messages must be transmitted through a channel. Channel can be referred to a vehicle (means) for sensory perception (sensitivity) like sounds or light waves, or it can refer to the medium through which the message is delivered, like TV, radio, magazines, etc. a message must travel through a channel in order to be perceived (understood).

Channel: the 5 senses: sight, sound, touch, smell, taste. Before a message can be sent or transmitted, the idea, thought or feeling being communicated must be encoded. Messages are transmitted verbally or non-verbally. Action, diction, pronunciation, as well as tone of voice, rate and volume contribute to the effectiveness of the message.