Unit 3. The model of human communication.

Date: 2015-10-07; view: 511.

Quiz.

Topics for individual study.

· Channels or media of communication. Advantages and shortcomings.

· Types of oral communication.

· Guidelines for create effective oral communication .

· Non-verbal communication

9. Short questions:

1. What is communication and Business Communication?

2. What are the methods or ways of oral communication?

3. What are the forms or methods of written external communication?

4. What is communication system?

5. What is organizational chart and grapevine?

6. What channel of communication?

10. Long questions:

1. What factors that you should consider while selecting a method of communication?

2. Discuss the key stages in the communication cycle.

3. Explain the barriers of communication.

4. What are the principles of effective communication? Explain .

5. Discuss the channel of communication.

6. What is non-verbal communication? Explain the types of non-verbal communication.

1. Linear communication includes feedback.

 True

 False

2. Channel refers to the physical setting of the communication exchange.

 True

 False

3. Context can include relational and situational dimensions.

 True

 False

4. Meaning is in the message user.

 True

 False

5. The process of creating language from meaning is called

 encoding

 decoding

 transmission

 channeling

6. The communicator's background influences include which of the following?

 context

 channel

 noise

 culture

7. Noise can be internal, external, semantic.

 True

 False

8. Interactional communication includes newspapers, books and TV.

 True

 False

9. Messages can be transmitted both verbally and non-verbally.

 True

 False

10. Communicators obtain feedback to ensure the message was received.

 True  False