Replying to an Inquiry

Date: 2015-10-07; view: 519.

A Sample Letter

Kenneth Beare

2520 Visita Avenue

Olympia, WA 98501

Jackson Brothers

3487 23rd Street

New York, NY 12009

September 12, 2013

To Whom It May Concern:

With reference to your advertisement in yesterday's New York Times, could you please send me a copy of your latest catalog. I would also like to know if it is possible to make purchases online.

Yours faithfully

(Signature)

Kenneth Beare

Administrative Director

English Learners & Company

Replying to inquiries are one of the most important business letters that you write. Customers who make inquiries are interested in specific information, and are excellent business prospects. Learn how to thank the customers, provide as much information as possible, as well as make a call to action for a positive outcome.

Inquiries arrive in order to ask for more information about a product or a service. The speed with which you reply, as well as how helpful you are in providing information requested will ensure that your inquiry response is successful.

It is very important to make a good impression when responding to inquiries from potential customers. Of course, the best impression will be made by providing the materials or information that the perspective client has asked for, this positive impression will be improved by a well written response.