Chats. Can you understand them?

Date: 2015-10-07; view: 494.

Look at the following examples of abbreviations from e-mail and online

Abbreviations in e-mail

Which one is better for a business e-mail following a first telephone

Look at the following two e-mails and compare the language and layout.

conversation? Try and identify the differences between them.

• The subject heading
• The typeface
• The style
• The signature
• The tone

1. IDK what the answer is ATM. I'll tell U ASAP.

2. TYVM for the proposal.

3. BTW, I'm going away on holiday next week so CU when I get back.

4. …so it's quite difficult, UC.

5. I'm busy now. PLS can we call me L8R?

6. OK, CUL8R.

7. FYI I'm not here tomorrow.

8. THX for your MSG.

Discussion:

· What are the advantages of using abbreviations? What are the disadvantages?

· Do you think it is possible, after you have developed an “e-mail relationship” with a client, that abbreviations can be used?