Letter 2.1.

Date: 2015-10-07; view: 349.

THEORY

UNIT 2. DIFFERENT TYPES OF BUSINESS LETTERS

There are a number of types of business letters in English. Accomplished speakers of English also need to be able to write the following types of business letters to be successful in business.

INQUIRY LETTERS

Letters which you write to request information are called inquiry letters. There are two general types, the solicited and the unsolicited. In both, it is essential to include enough facts to make it easy for your reader to answer your inquiry. Explain definitely what is wanted, and be sure to give the clear, complete address to which it shouldbe sent.

The solicited inquiry is usually a response to an advertisement or letter which invites you to send for information. When writing such a letter, state the essential facts as briefly and simply as possible. It is also considerate to mention the advertisement which caused you to send the inquiry.

The unsolicited inquiry, which actually asks a favor, is much more complex. Make the giving of the information as easy as possible by explaining clearly what is wanted, why it is wanted, and by whom it is wanted. If much information is requested, use a questionnaire form with space for answers, or tabulate the questions for easier reading. If it seems wise, enclose a stamped return envelope for the reply, and by all means express your appreciation or gratitude.

The following letters are the examples of good inquiry letters requesting information. Pay attention to the underlined phrases. After reading them complete the table with the focus phrases of enquiry letters