Task 6. Read the following paragraph and answer the questions after it.

Date: 2015-10-07; view: 523.

Task 5. Say which of the following are good ways of dealing with conflict in a negotiation? Prove your answer.

Task 4. Answer these questions.

In which country (Russia, Germany, the US or Spain):

1. should you start a negotiation with general conversation?

2. do negotiators show strong emotions?

3. is it common for there to be several conversations at the same time during a negotiation?

4. do negotiators focus on results rather than developing relationships?

5. do negotiators plan their tactics carefully?

6. should you not stop someone while they are talking?

7. is it usual for the atmosphere to be relaxed and friendly?

8. do negotiators prefer to think of ideas during a negotiation rather than before it starts?

9. do negotiators like to talk about business immediately?

10. should you not give the other side too much as they will not respect you?

1. avoid eye contact

2. smile a lot

3. sit back and appear relaxed

4. stop the discussion and come back to it later

5. say nothing for a long time

6. say ‘I see what you mean'

7. focus out why the other side is unhappy

8. focus on the issues not on personalities

9. say something humorous

10. speak calmly and slowly

You have probably heard jokes like this (British) one:

What is the difference between heaven and hell? In heaven, the French are the cooks, the Germans are the engineers, the British are the politicians, the Swiss are the managers, and the Italians are the lovers. In hell, the British are the cooks, the French are the managers, the Italians are the engineers, the Germans are the politicians, and the Swiss are the lovers. Do you find such stereotypes amusing or offensive? Is there any truth in national stereotypes? Do cultural habits have an effect on business practices and management styles?

Task 7. Match up the following adjectives into pairs of opposites: