Management and Managers

Date: 2015-10-07; view: 336.

The term "management" refers to those people who are responsible for making and carrying out decisions within the system. A number of different terms are used for "manager", including "director", "administrator" and "president".

When trying to identify the personal qualities we would associate with someone in a management position, it is likely that most of us would expect intelligence, a sound knowledge of the business, good general and professional qualifications, proven expertise in their area, effective communication skills, an ability to get on with people and confidence to make decisions. A manager with such personal qualities should have no need to adopt one particular style of management, be­cause he or she will recognize that every situation require a different approach: sometimes the work get done more effectively if people are left to get on with it; sometimes, in a crisis, it will be necessary to over­ride normal consultative procedures and implement an immediate course of action.

The skill of management is to read a situation accurately and adopt an approach which is most appropriate in the circumstances and will achieve the best results. In achieving these results, the manager has to rely on the staff and accept responsibility for the quality of their work. It is in any manager's best interests to ensure that the people under him or her are working as well as they can and performing their jobs effec­tively.