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Dialogue 4.
Date: 2015-10-07; view: 511.
Dialogue 3.
| A:
| I would like to ask you one question. Is management a science or an art?
| | B:
| Managing like all other practices is an art. It is know-how. It is doing things in the light of the realities of the situation. Yet managers can work better by using the organised knowledge about management. This knowledge constitutes a science. Thus, managing as practice is an art and the organised knowledge underlying the practice may be called a science.
| | A:
| There are four functions of management: planning, organising, directing and controlling. What does planning involve?
| | B:
| As far as I know, planning involves selecting missions and objectives and the actions to achieve them; it requires decision making, that is, choosing future courses of action from among alternatives.
| | A:
| What does organising mean?
| | B:
| Organising is that part of managing that involves establishing an intentional structure of roles for people to fill in an organisation. Designing an effective organisation structure is not an easy managerial task.
| | A:
| And what about directing? As far as I understand, it is influencing people so that they will contribute to organisation and group goals.
| | B:
| Yes, you are right. All managers would agree that their most important problems arise from people, their desires and attitudes, their behaviour as individuals and in groups.
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