Contemporary Architecture
Date: 2015-10-07; view: 1159.
Unit 7
Task 2
Task 1
Brief
ß ßø'õØÍ 'f Regis Sultan 0 Regis Sultan is a French computer engineer working in India. Listen to him talk about his job and choose the best option for questions 1-6. 1 Regis is working in a a research centre. b customer support service, ñ production department. 2 It is difficult to recruit locally because there are a not enough technically-qualified people. b too many similar companies in the area, ñ few candidates with good language skills. 3 How many hours a day does he work? a six b eight ñ ten 4 When did he attend training courses? a every evening b at weekends ñ every morning 5 Regis describes his colleagues as mostly a male and female language graduates, b men from non-technical professions. ñ untrained female university graduates. 6 Where is he living? a with an Indian family b in a local hotel ñ in a rented apartment SpeakingIn the second part of the interview Regis talks about oflshoring. What does he say about the following things? 1 why it is happening 2 the jobs offshoring creates 3 the future for Indian companies Would you be interested in working in India? What terms and conditions would make you accept a job there? Career skills Making and responding to suggestions Choosing the right way to phrase suggestions depends on the context of the conversation. Being able to give an opinion about the best course of action or to advise someone about what you think they should do means using the appropriate language. You can do this by using the following phrases. How/What about... ? Couldn't you / we ... ? Why don't you ... ? If I were you ... I suggest / think you should ... It might be better to ... OK, let's do / try that. Sounds good to me. But whatif...? The only thing / problem is . It's a good idea, but... You're right. Listening 3 (°) phrases but what if...? ilListen to six short dialogues in which people make suggestions. Match the dialogues with the topics a-f. responses a □ being late for work b □ work scheduling ñ Ø a job interview d □ choosing a venue e □ performance f □ the agenda Well, if I were you ... 0 ÂListen again. Which phrases do the speakers use to make and respond to suggestions? SpeakingWork in pairs. Think of a difficult situation that you have had to face recently. Explain the problem to your partner and ask them to make suggestions about what to do. Culture atwork Decision-making In some cultures senior managers make decisions and others carry out their instructions. In other cultures decisions are made by consensus after everyone contributes suggestions and opinions. What is common in your country? How might this difference cause misunderstanding in multicultural teams?
| Dilip Patel is an economic analyst at the Institute for Labour Studies in London. Listen to him talk about the Interstate situation and find out what he would recommend. |
Interstate, Inc. is a New York based company specialised in providing domestic insurance for private individuals and small corporations. Interstate is currently considering outsourcing all or part of its 150- person call centre to an overseas location in order to reduce its operating costs. The call centre currently processes calls from both insurance agents and enquiries from members of the public within the USA. Several groups of managers have been asked to research different host countries in order to evaluate their potential to host a pilot project which should be operational within the next six months. If successful, the centre would take over full responsibility for all call centre operations within twelve months. The management teams will be meeting later in the day to present their recommendations. The following countries have been selected as potential hosts.
| 1 Fact file | China | India | Philippines | Canada |
| Population | 1,275m | 1,009m | 76m | 31m |
| % under 15 | 25% | 34% | 38% | 20% |
| % in tertiary education | 6% | 7% | 28% | 58% |
| GP per head | $860 | $450 | $990 | $22,370 |
| Cost of living (USA = 100) | ||||
| Competitiveness (World rank) | ||||
| Operating costs (Japan = 100) | n/a |
| Why don't we ... ? I think we should ... It might be better if we I suggest we ... |
| Task 3 Present your findings to the group. Listen to the presentations made by the other groups. Discuss the recommendations together and reach a final decision about where to host the pilot project. Write it up Write a formal report to the management board. Compare your own country with your chosen offshore location and recommend what action Interstate should take. (See Style guide, page 28.) |
Work in groups. Read the fact file and compare the advantages and disadvantages of each country as a call centre location.
Prepare the recommendations that your group will make at the meeting.
| Unit 8 | Europe's Enron |
| PAGE 70 Adjectives and adverbs | |
| Finance | PAGE 72 Careerskills: Referringto visuals PAGE 73 |
| www.longman-elt.comwww.economist.com | Dilemma: Counting the costs |
| PAGE 74 |
The bottom "
Huge losses experienced by investors and employees due to mismanagement and irregularities in financial reporting have led to a demand for stricter corporate governance. Independent auditors such as the SEC (Securities and Exchange Commission) in the US have been checking balance sheets, which show the overall performance of companies and income statements (AmE) or profit and loss accounts (BrE) which show the difference between total income and
The Scottish Parliament Building, Edinburgh, inaugurated 2004
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| Conditionals 1 and 2 | | |