Be Sensitive and Approachable

Date: 2015-10-07; view: 560.

Less Email Means More Action

Choose Professional Email Account Names

Keep Business and Personal Emails Separate

Do not use your business email for personal correspondence. Even if you own your own business, it is a good idea to have two separate email accounts. This will allow you to prioritize your emails so that business always comes first.

When creating an email account name always use your own name as part of the email address. For example: james.bucki@about.com, or jbucki@about.com. Avoid nicknames, handles and monikers. For example, do not use soccer.mom@about.com or baseball.nut@about.com.

Don't use email as your default communication tool. Remember that not all messages are appropriate for email. Sometimes a short telephone call or a brief office visit is more appropriate and brings back the element of human relations into an environment that is sometimes inundated with impersonal technology.

Think about how the other person will react to your email. Would a personal visit be more appropriate? Never use email to terminate a relationship or contract. In professional business correspondence, always include a signature line that gives alternate ways to contact you (i.e. telephone numbers, street address, cell phone, etc.)