Exercise 1. Copy the table and complete it with the correct parts of speech.

Date: 2015-10-07; view: 771.

Exercise 7. Make up the letter according to the case.

1) You are a dissatisfied car driver whose car was badly repaired at the repair shop

2) You a manager in a company offering excellent car tyres for sale

3) You want to buy a new car and you would like to contact the car shop to know the prices and terms

4) You are a supply engineer and you have to order some spare parts to your car repair shop

5) You are Chief Engineer at a car repair shop. You have to make excuses for bad work of your employees

Use some of the fol­lowing phrases:

Introduction:

Thank you for your e-mail (letter) of (date)

Further to your last e-mail...

With reference to your letter of 23rd March ...

With reference to your advertisement in "Best Gear"... .

Aim:

I am writing to enquire about... /to apologize for... ./to confirm…/ in connection with... / to let you know that...

Request:

Could you possibly... I would be grateful if you could ... I would like to receive... Please could you send me...

To inform on bad news:

Unfortunately... I am sorry to inform you that... We regret to inform you that...

To give some additional information:

We are pleased to enclose... /Attached you will find...

Gratitude for the shown interest:

Thank you for enquiring...

Additional questions:

I do not fully understand what …Could you possibly explain …