Answer the following questions.

Date: 2015-10-07; view: 770.

Types of business communication.

UNIT 1. Business communication.

Exercise 7. Choose your own personal traits that may present you as an excellent mechanical engineer.

Exercise 6. Name some positive and negative aspects of your profession.

Exercise 5. Read the information below, agree or disagree. Prove your point of view.

Car mechanics can rise to the ranks of supervisor or manager, particularly if they have strong interpersonal skills to calm cranky customers who are displeased by high service bills and inconvenience.

Example: This job is well-paid, but it requires significant physical efforts.

1. Do businesses need people with good communication skills? Why?

2. Do all university-trained people have good communication and interpersonal skills? Why?

3. Which type of communication – oral or written – is the most difficult for you?

4. How does the necessity to communicate grow with one's advancement in business?

5. How do workers within a business organization receive and send information?

(receive and process information from the computers; write messages; fill out forms; give and receive orders; give and receive weekly summary of their activities; use letters pr phone calls to initiate business and customers and other companies; respond to incoming letters and calls; receive work orders ; issue instructions; submit production summaries; investigate the problems; report the findings to management;)

6. Which of these communication activities are usually performed by employees and managers?

7. Which functions do managers perform through communication?