What are the two basic types of business communication?

Date: 2015-10-07; view: 444.

Comprehension questions.

Every organization has the necessity to maintain appropriate communication with its branches, staff and employees. This is generally called internal communication. Internal communication is an essential feature of an organization's administrative structure. In modern times, the Human Resource Department plays an important role in maintaining internal communication.

Internal Communication

An organization, when it communicates with Governmental agencies, other organizations, customers, clients and Public it is called external communication The media employed may be written media like letters, reports, proposals or visual media like posters, advertisements video tapes or electronic media like faxes, telegrams, e-mails, telexes. The communication might also be through teleconferences, face-to-face meetings, panel discussions or presentations, exhibitions and such events.

External Communication

In a business context, all communication can be divided into two categories namely, External Communication and Internal Communication.

Read the following information.

Types of business communication

2. How can external business communication be defined?

3. What are the tools of external communication?

4. How can internal business communication be defined?

5. Why is it necessary for a business?

6. Which department is responsible for a successful internal communication within a business?

7. Which media do businesses use to communicate with the government, public organizations, customers?