Systems/contingency manager

Date: 2015-10-07; view: 478.

Human resources manager

Human relations manager

Traditional manager

Direct supervision

Mutual adjustment

Three types of coordination

Empowered teams

Horizontal communication

messages flow laterally between people of the same rank

teams with the power to make decisions, adept for difficult problems

informal communication the grapevine

mutual adjustment, direct supervision, and standardization

involves horizontal communication between peers who meet face-to-face to make work-related decisions

members do not make all their own decisions; instead, a supervisor has the authority to organize and direct their work

standardization specific, written standards for tasks, output levels, skills, and workplace norms

less than 12 effective size for mutual adjustment

12 to 50 effective size for direct supervision

over 50 effective size for standardization

to keep respect you must take control; downward

communication; first model that started it all.

the boss feels that employees are better when they are not treated like machines.

if employees are allowed to participate in decision making then "loving them up" is not needed

no best way to manage, depends on internal factors, culture and situation