Work with your partner and compose a dialogue.

Date: 2015-10-07; view: 505.

Speaking

Complete the sentences.

Answer the following questions.

1. What is «Quality» primarily viewed as?

2. What are the possible ways to satisfy customers` expectations?

3. What is the clearest manifestation of quality?

4. What is the best time to check quality?

5. Is team enthusiasm crucial for a Quality push?

6. Is quality a habit? Why? Why not?

7. What is a key seeking by plenty of large corporations?

8. How could a manager accrue quality riches?

1. «Quality» refers to the whole set of … . 2. Attaining Quality has something to do with … . 3. The clearest manifestation of Quality is … . 4. The shift from the management to the workforce … . 5. To be lasting, Quality must … . 6. A manager must create the environment … to express an idea or concern. 7. An important aspect of team interaction is the idea … . 8. By applying the principles of Quality to an established team, a team leader … .