First-level managers

Date: 2015-10-07; view: 535.

Middle-level managers

Consist of general managers, branch managers and department managers. They are accountable to the top management for their department's function. They devote more time to organizational and directional functions. Their roles can be emphasized as executing organizational plans in conformance with the company's policies and the objectives of the top management, they define and discuss information and policies from top management to lower management, and most importantly they inspire and provide guidance to lower level managers towards better performance. Some of their functions are as follows:

§ Designing and implementing effective group and intergroup work and information systems.

§ Defining and monitoring group-level performance indicators.

§ Diagnosing and resolving problems within and among work groups.

§ Designing and implementing reward systems supporting cooperative behavior.

Consist of supervisors, section leads, foremen, etc. They focus on controlling and directing. They usually have the responsibility of assigning employees tasks, guiding and supervising employees on day-to-day activities, ensuring quality and quantity production, making recommendations, suggestions, and upchanneling employee problems, etc. First-level managers are role models for employees that provide:

§ Basic supervision.

§ Motivation.

§ Career planning.

§ Performance feedback.