VOCABULARY NOTES

Date: 2015-10-07; view: 459.

Part 3

Part 2

Dialogue Part 1

RECEPTIONIST: Can I help you?

GUEST: Yes I hope so. The _______________ in my room isn't working. Would you send someone to repair, it please?

RECEPTIONIST: Well, I'm very sorry, but the electrician has just left, and it will be a bit difficult to ______________ again. Are you quite sure it isn't working?

GUEST: Of course I'm sure. Are you telling me my air-conditioner ______________ until tomorrow?

RECEPTIONIST: I'm afraid not. It's rather difficult really.

GUEST: Well I'm afraid this isn't good enough. I insist that my air conditioner is repaired tonight. This is ridiculous.

RECEPTIONIST: Well, as I say, I'm very sorry, but there's _______________. The problem is. We haven't got anybody here who could repair it. The electrician goes home at eight o'clock, you see. _______ you could leave your window open.

GUEST: Look. I don't think you understand. I don't care when the electrician finishes, I want my air-conditioner repaired tonight. __________ I shall have to speak to the manager.

RECEPTIONIST: All right, I'll see what I can do, but I'm not __________________. .

GUEST: Very good of you.

RECEPTIONIST: Don't mention it. Only doing my job.

RECEPTIONIST: Oh, hello, is it about the air conditioner?

GUEST: Yes it is. It is now 9.30, and nothing has been done.

RECEPTIONIST: Yes, well, we tried to ______________, but he wasn't there, so we tried another one, but he wasn't there ____________.

GUEST: Would you be good enough to call the manager please?

MANAGER: Good evening, Madam.

GUEST: Good evening. Are you the manager?

MANAGER: I am. What can I do for you?

GUEST: I have a complaint to make. In fact, two complaints. The first concerns the air-conditioner in my room, which isn't working. The second ___________ your reception clerk, who doesn't seem to be taking my complaints very seriously. I cannot help feeling that his attitude would be rather different if I were a ____________.

MANAGER: Oh, I'm sure that isn't so, Madam. Our clerk has told me of the problem. I'm extremely sorry for the inconvenience ______________. The matter will be ____________ immediately.

GUEST: Well that's what he said, more or less, but nothing was done.

MANAGER: Don't worry, Madam, leave it to me, I will attend to it. Once again, Madam, please accept my apologies for any inconvenience.

GUEST: Oh, well, in that case, thank you very much. I'm much ______________.

MANAGER: Not at all, Madam, my pleasure.

1. associate

to associate with smb – общаться с кем-либо

to associate oneself with smb/smth – солидаризироваться с кем-либо/чем-либо

ant. to dissociate oneself from smb/doing smth – отмежевываться от кого-либо/чего-либо

2. benefit

to be of (a) long term benefit to smb – приносить кому-либо долгосрочную выгоду

to benefit from smth/doing smth – получать выгоду от чего-либо

3. cash

to cash in on smth (shortage, difficulties) – наживаться на чем-либо

to secure cash – получить деньги (наличными)

4. owe

to owe smth to a company – задолжать что-либо компании

to owe smb smth – задолжать что-либо кому-либо

5. asset

tangible asset – материальные активы

6. credit

to be in credit – пользоваться доверием

preferred creditor – кредитор, обладающий преимущественными правами

7. outbid

to outbid smb – предложить более высокую цену, перебивать цену

8. value

to be valued at $ 10,000 – оцениваться в 10,000 долларов