Write down what you'd say to the other person to let them know they're wrong.

Date: 2015-10-07; view: 626.

Task 9. Imagine that someone is giving you information over the phone that is incorrect.

Task 8. Imagine you are talking on the phone but the line is not very good. Write down the questions you'd ask to find out the missing information.

Task 7. Fill in the gaps in the sentences, using the verb in this list.

1. Normally she calls back straight away.

2. His secretary always ………. the phone first.

3. This year we ………. to get a pay rise.

4. This week he ………. the Personnel Director with the interviews.

5. She ………. the number in the phone book at the moment.

6. Today I ………. a training session on quality control.

7. Once a week the computer ………. the sales figures.

8. We hardly ever ………. to Bombay so easily.

9. Please hold on. I ………. to the Sales Department.

10. I ………. some notes now and I'll make the call in a few minutes.

1. The consignment consists of ………. pieces.

Sorry, how many pieces does the consignment consist of?

2. We usually keep in touch with him by ……….

I'm sorry, how?

3. The ………. shipment is being unpacked now.

Sorry, which?

4. This specification looks exactly like ……….?

Pardon? What?

5. She's working in ………. at present.

Excuse me, where?

1. The parcel weighs 500 kilos, I think.

Well, no, actually it doesn't weigh 500 kilos.

2. You're making up the order this week, I gather.

Well, no, in fact ……….

3. I suppose the computer prints out the figures every day.

Well, no, actually ……….

4. You are working now as Mrs Green's assistant, aren't you?

Well, no, in actual fact ……….

5. They always deliver the goods promptly, I believe.

Well, no, actually ……….