Negotiating

Date: 2015-10-07; view: 421.

Vocabulary

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Suggested answers

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Buying an Airline Ticket

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Battle of the Armrests

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Air Travel

In Conversation 1, the passenger has lost his electronic ticket and can't check in without the reference number.

In Conversation 2, the passenger's bag is overweight, and he has to pay a charge for excess baggage before checking in.

a check in b reference number c passport d main desk e look it up f queue up g suitcase h excess baggage i ten pounds j long queue k straight to the front

a 2, 5, 6

b 1, 4, 6

c 7

d 5, 6, 8

e 1, 3, 5, 6, 10

f 8

g 6, 10

h 9

i 3

j 4, 6

a 2 b 1 c 7 d 5 e 10 f 8 g 6 h 9 i 3 j 4

a Because tickets are now bought online rather than through an agent, so it is your responsibility to find the best deal.

b They only make a profit on the last nine seats booked on any flight.

c They will say that special fees on things they have to provide like wheelchairs and terrorism insurance push the prices up.

a will be different

b will fall

c get a bad

d they won't make a

e there are nine

f you will have to pay for excess baggage

g you are five minutes late for check-in

a good deal: buy

costs: delete

a fortune: do

the price: reserve

a increase costs

b get a good deal

c reduce costs

d make a fortune

e increase the price

f offer a good deal

g increase the price

1 a business b price c order d discount e more f 10% g up h payment i accept j deal k deliver l do

2 a What will you do b If there's nothing on Tuesday c I'll ask him to take me d I'll ask you to take me e I'll just take a taxi then f I'll take the new metro g if I can get a room h if I can finish this report