OPTION 2

Date: 2015-10-07; view: 371.

1. Relationships have to be mutually beneficial and healthy to both the parties.

True False

2. No visual aid should be kept on for too long.

True False

3. Management can function smoothly without communication.

True False

4. Business Communication is always goal oriented

True False

5. Memorandums cannot be structured in email system.

True False

6. Meaning is in the message user.

True False

7. Information is only some phrases that we hear or read.

True False

8. Channel refers to the physical setting of the communication exchange.

True False

9. Manager communicates the vision of the company to his team members.

True False

10. Working away from home makes it easier to focus on our job.

True False

11. The process of creating language from meaning is called

a)encoding b)decoding c) transmission d)channeling

12. These are permanent records for business

a) Business letters b)Phone calls

13. TV, radio, or magazines are communication

a)Media b)Channels

14. What is the heart of a business letter?

a) body of the letter b)address c)salutation

15. Stress at times works :-

a)As satisfaction b)As motivator c)As positive force

16. Date is normally written in the ________ corner.

a)Right b)Left

17. Judging what is right and wrong in another culture by the standards of your own culture is _______.

a)Ethnocentrism b)Cultural relativism

18. The passive voice can be used to ________ negative or unpleasant ideas.

a)emphasize b)de-emphasize

19. Moving some business operations outside the company is ___________ .

a)Outsourcing b)Off shoring

20. Basic communication principle is _________ .

a)KISS b)KIND c)TISS