OPTION 3

Date: 2015-10-07; view: 375.

1. Printing house journals maintain public relations within the organisation.

True False

2. Relationships have to be mutually beneficial and healthy to both the parties.

True False

3. Progress reports are formal in nature.

True False

4. The basic function of any business organisation is planning, organising, staffing,

directing and controlling.

True False

5. Visual aids are used to emphasize the most vital points of the presentation.

True False

6. Noise can be internal, external, semantic.

True False

7. Communicators obtain feedback to ensure the message was received.

True False

8. Communicators must share common symbols for effective communication to take place.

True False

9. The shortcomings of oral communication has paved the way for use of written communication.

True False

10. Management can function smoothly without communication.

True False

11. Man is recognised by his

a)behaviour b)background c)education

12. Written communication is a...

a)Non-Direct Communication b)Direct communication

13. Advertising material is :-

a)Leaflets , Brochures , Pamphlets b)Reports, Bills, Accounts

14. Message in a communication should be

a)Interesting b)Brief c)Long

15. The activities included in written communication are

a)Business Letters , Reports , Notices b)Phone calls, Presentations, Conferences

16. Communication is the task of conveying ________

a)Business plan b)Information

17. ________ communication occurs when superiors send messages to subordinates.

a)Downward b)Upward b) Horizontal

18. Communication has come from Latin word________

a)Communist b)Cummins d)Commune

19. Ethnicity, race, gender, age are ________ .

a)Core cultural dimensions b)Core social dimensions

20. The ________ should indicate what is contained in a message in one glance itself.

a) Body b)Subject c)Salutation